Dear Customers we will guarantee against defects in material or craftsmanship for one year from the date of purchase. If a defect is detected excluding normal wear or abuse, we will repair or replace the product free of charge. After 1 year, repairs may be needed to properly secure jewelry, diamond and gemstones. All of our guarantees are conditional based on your jewelry receiving proper care and treatment.

Returns:

You may return any merchandise purchased from taiba.com.pk within 90 days of when the order was placed. There would be PKR 500.00 rupee charged to return any kind of products with associate documents. Return requests can be processed on our website also. Please click here for the online return request form.

Abuse:

This Guarantee does not cover theft, abuse or mysterious disappearance. Tampering, mistreatment or non Taiba Jewelers modification/repair of your jewelry will nullify this guarantee.